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Gemini

Gemini

Google LLC

Medium riskLLM / ChatHow we rate

Short answer

Short answer: Gemini in Google Workspace is safe for work (your Workspace terms, no training, no human review). The standalone consumer Gemini app is not equivalent — it trains by default and human reviewers can read a subset of chats — so keep personal and client data out of it.

At a glance

Vendor / legal entity
Google LLC
Headquarters
🇺🇸 Mountain View, US
Category
LLM / Chat
Ownership / jurisdiction
US company (Google LLC, a subsidiary of Alphabet Inc.), Mountain View.
Trains on your data?
On by default — opt-out available
Data hosting & residency
Global Google infrastructure. Gemini in Workspace honours your Workspace data-regions policy (US or EU); the consumer Gemini app has no such option.
Enterprise tier
Gemini in Google Workspace is not used to train models, is never human-reviewed, inherits your Workspace DPA (Cloud Data Processing Addendum), admin controls and data-region choice. The standalone consumer app does not.
Certifications
SOC 1/2/3 · ISO 27001 · ISO 27017/27018/27701 · ISO 42001 · FedRAMP High
Pricing model
Free consumer app; paid via Google One / Workspace add-on per seat.

Why this rating

Medium risk

Two very different products under one name. Gemini in Google Workspace does not train on your content, is not human-reviewed, inherits your Workspace DPA and data-region choice (US or EU) and Google's full certification set. The standalone consumer Gemini app trains by default, has a subset of chats read by human reviewers, and retains those reviewed chats for up to three years. Medium: enterprise-grade in Workspace, materially exposed in the consumer app.

How we rate

What it is

Gemini spans a free consumer app and an enterprise integration in Google Workspace. The governance answer hinges entirely on which one your team uses: Workspace Gemini inherits your enterprise agreement, does not train on your data and is never human-reviewed, while the consumer app trains by default and has a subset of chats read by human reviewers and retained for up to three years. Teams often use the consumer app without realising the terms differ.

Legal & compliance examples

How the same tool can be a safe helper or a high-risk deployment — the difference is what it decides about a person. Examples authored with Firstier's governance findings.

High riskEU AI Act — Annex III(4) high-risk · Art. 5(1)(f) prohibited

Don't: Screen candidate CVs and auto-reject applicants, or infer a candidate's emotions in a video interview.

Fine: Draft a job description, summarise public market research, or brainstorm interview topics — with no automated decision about a person.

These examples are general information, not legal advice, and are pending a legal review. Your obligations depend on your exact use, tools, and set-up.

Check your EU AI Act risk class →

Frequently asked questions

Is Gemini safe for work?

Gemini inside Google Workspace is. The free consumer Gemini app trains by default and has a subset of chats read by human reviewers (retained up to 3 years). Confirm which one your team is using.

Does Gemini train on your data?

Workspace Gemini does not. The consumer app uses conversations to improve the service and has a subset human-reviewed unless you turn off Gemini Apps Activity — and reviewed chats are retained for up to three years even then.

How do I govern Gemini at work?

Firstier Shield distinguishes and governs AI usage in the browser, redacts personal data, and lets you set an allow-list per group so the consumer app doesn't become a shadow-AI gap.

Sources

Every fact and the risk rating on this page trace to a primary source — the vendor's own trust center, privacy policy, DPA, or a regulator. Verify current terms before relying on them.

  • •Consumer app: human review + up to 3-yr retention
  • •Workspace: no training, no human review
  • •Workspace privacy hub, DPA, data regions, certifications

Govern this tool

Firstier Shield turns these risk facts into enforcement — discover who uses the tool, redact personal data before it reaches it, and allow-list or block it per team.

Book a demoSee how Shield Web governs AI

Risk levels are Firstier's curated assessment from cited primary sources — a curated assessment, not a certification, and not legal advice. Verify a tool's current terms before relying on them.

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