Help Center
Shield Web
The browser extension: install, sign-in, side panel, and managed rollout.
Consent and what data Shield Web collects
Nothing is collected before you consent. Shield records which AI services you use and what kind of action happened — never your prompts or the sensitive values themselves.
Updated July 13, 2026
Enable Shield Web in Incognito windows
Close the Incognito gap: allow the extension in Incognito yourself, or make coverage mandatory org-wide via managed policy.
Updated July 5, 2026
How Shield Web updates work
The extension updates automatically through the Chrome Web Store — and re-attaches protection to already-open AI tabs without reloading them.
Updated July 5, 2026
Sign in to Shield Web with your work account
Shield Web hands sign-in off to Shield Control — email, Google, and MFA in one place. Here is how the flow works and what to do when a session expires.
Updated July 5, 2026
Tour of the Shield Web side panel
The side panel shows whether the current AI tool is protected, your recent activity, and the policies in effect — here is what everything means.
Updated July 5, 2026